Customer support

Support for SunriseEast Unity assets

For package support, bug reports, integration questions, or documentation requests, contact the publisher by email.

Contact

Email support is available for SunriseEast Unity Asset Store packages.

Before contacting support

  • Include the asset name and package version.
  • Include your Unity version and render pipeline.
  • Describe the issue and the steps needed to reproduce it.
  • Attach screenshots or short clips when they help explain the problem.

Response time

Support requests are usually reviewed within 3-5 business days.